Privacy Policy

Effective Date: 28th May 2026

 

At Qbiz, accessible from www.qbiz.ae, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how Qbiz collects, uses, stores, and protects your information when you visit our website, contact us, submit an enquiry, or use our services.

By using our website or submitting your information to us, you agree to the terms of this Privacy Policy.

 

 

  1. About Qbiz

Qbiz provides UAE business setup guidance and related support services for entrepreneurs, business owners, consultants, exporters, service providers, and companies exploring UAE company formation, freezone or mainland setup, visas, banking support, and compliance-related services.

For any privacy-related questions, you can contact us at:

Email: info@qbiz.ae

 

 

  1. Information We Collect

We may collect personal and business information from you when you visit our website, fill out a contact form, request a consultation, communicate with us, or use our services.

This may include:

  • Your name
  • Email address
  • Phone number
  • Company name
  • Business activity
  • Country or city of residence
  • Nationality, where required for service assessment
  • Details about your business plans or UAE setup requirements
  • Information shared through enquiry forms, WhatsApp, email, calls, or meetings
  • Documents required for UAE company setup, visa processing, banking support, or related services, where applicable
  • Payment or transaction-related information, where applicable
  • Any other information you voluntarily provide to us

We may also collect basic technical information when you use our website, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of visit
  • Referring website
  • Website usage data

This helps us understand how visitors use our website and improve the website experience.

 

 

  1. Documents We May Request

Depending on the service you request, Qbiz may ask for supporting documents.

These may include, but are not limited to:

  • Passport copy
  • Passport-size photograph
  • Emirates ID, if applicable
  • Visa copy, if applicable
  • Address proof
  • Existing company documents
  • Shareholder details
  • Business profile
  • Bank statements, where required
  • Educational or professional certificates, where required for certain activities
  • Other documents required by UAE authorities, freezones, banks, or third-party service providers

We only request documents that are relevant to the service being discussed or provided.

 

 

  1. How We Use Your Information

We may use your information for the following purposes:

  • To respond to your enquiries
  • To understand your business requirement
  • To assess whether UAE company setup may be suitable for your case
  • To provide business setup guidance and related services
  • To prepare proposals, quotations, applications, and service documentation
  • To assist with UAE company formation, licensing, visa, banking support, compliance, or related processes
  • To communicate with you by email, phone, WhatsApp, SMS, or other communication channels
  • To send service updates or follow-ups related to your enquiry or ongoing work
  • To improve our website, services, and customer experience
  • To maintain internal records
  • To comply with legal, regulatory, government, freezone, banking, or authority requirements
  • To prevent fraud, misuse, or unlawful activity
  • To send useful information, updates, or marketing communication, where permitted

You may opt out of marketing communication at any time by contacting us at info@qbiz.ae.

 

 

  1. Legal Basis for Processing Information

Where applicable, we process your personal information on one or more of the following bases:

  • You have given us consent
  • The information is required to respond to your enquiry
  • The information is required to provide services to you
  • The information is required for contractual or pre-contractual steps
  • The information is required to comply with legal or regulatory obligations
  • The information is required for legitimate business purposes, such as improving our services, preventing misuse, or managing client relationships

 

  1. Sharing Your Information

Qbiz does not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

However, we may share your information where necessary with:

  • UAE freezone authorities
  • Mainland licensing authorities
  • Government departments
  • Immigration or visa processing authorities
  • Banks or banking support partners
  • Payment service providers
  • Compliance, accounting, tax, or legal professionals, where relevant
  • Technology, hosting, CRM, email, or communication service providers
  • Business partners or service providers involved in delivering the service requested by you
  • Regulators, authorities, or law enforcement where required by law

We only share information where it is necessary for enquiry handling, service delivery, compliance, legal obligations, or legitimate business purposes.

Third-party service providers are expected to handle your information responsibly and only for the purpose for which it has been shared.

 

 

  1. Payment Information

If payments are made through third-party payment gateways or banking channels, Qbiz does not store your full debit card, credit card, or banking details.

Payment-related information may be processed by third-party payment providers, banks, or financial institutions according to their own privacy and security policies.

Qbiz is not responsible for the privacy practices of third-party payment providers or banks.

 

 

  1. Data Storage and Retention

We retain your personal information only for as long as necessary for the purposes described in this Privacy Policy.

This may include retaining information for:

  • Responding to enquiries
  • Providing services
  • Maintaining business records
  • Meeting legal, tax, accounting, regulatory, or compliance requirements
  • Resolving disputes
  • Preventing fraud or misuse
  • Supporting future service requests, where relevant

If you request deletion of your personal information, we will review and process your request within a reasonable time, unless we are required to retain certain information for legal, regulatory, contractual, or legitimate business reasons.

 

 

  1. Security of Your Information

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, disclosure, alteration, or destruction.

These steps may include physical, technical, electronic, and administrative safeguards.

However, no method of transmission over the internet or electronic storage is completely secure. While we aim to protect your information, we cannot guarantee absolute security.

You are responsible for ensuring that the information and documents you provide to us are accurate, complete, and shared through appropriate channels.

 

 

  1. Accuracy of Information Provided

You agree to provide accurate, complete, and updated information when dealing with Qbiz.

If any information you provide changes, you should inform us as soon as possible.

Qbiz is not responsible for delays, rejection, incorrect applications, compliance issues, or service limitations caused by false, incomplete, outdated, or misleading information provided by you.

 

 

  1. Cookies

Our website may use cookies or similar technologies.

Cookies are small files placed on your device that help the website function properly, understand visitor behaviour, improve user experience, and analyse website performance.

We may use cookies to:

  • Understand which pages are visited
  • Analyse website traffic
  • Improve website layout and content
  • Remember visitor preferences
  • Support website functionality
  • Improve marketing and communication effectiveness

You can choose to accept or decline cookies through your browser settings. If you disable cookies, some parts of the website may not work properly.

 

 

  1. Log Files and Analytics

Like many websites, Qbiz may use log files and analytics tools.

These may collect information such as:

  • IP address
  • Browser type
  • Internet service provider
  • Date and time of visit
  • Pages visited
  • Referring and exit pages
  • Number of clicks
  • Device information

This information is used to analyse trends, manage the website, improve user experience, and understand visitor behaviour.

 

 

  1. Third-Party Links

Our website may contain links to third-party websites, tools, platforms, payment gateways, social media pages, or external resources.

Once you leave our website, we do not control how third-party websites collect, use, store, or protect your information.

We encourage you to read the privacy policies of any third-party websites you visit.

Qbiz is not responsible for the privacy practices, content, or security of third-party websites.

 

 

  1. Communication Through WhatsApp, Email, Phone, and Forms

When you contact Qbiz through WhatsApp, email, phone, website forms, or social media platforms, we may use the information you provide to respond to your enquiry and communicate with you.

Please avoid sending sensitive documents through unsecured channels unless requested and unless you are comfortable doing so.

Where possible, we may guide you on the appropriate method for sharing required documents.

 

 

  1. Marketing Communication

We may contact you with useful updates, service information, business setup insights, or promotional communication related to UAE business setup and related services.

You can opt out of marketing communication at any time by emailing us at:

info@qbiz.ae

Even if you opt out of marketing communication, we may still contact you for service-related, legal, administrative, or transactional purposes.

 

 

  1. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent where processing is based on consent
  • Object to certain types of processing
  • Request restriction of processing in certain circumstances
  • Request a copy of your personal information, where applicable
  • Opt out of marketing communication

To exercise any of these rights, contact us at:

info@qbiz.ae

We may need to verify your identity before processing certain requests.

Please note that we may not be able to delete or restrict certain information if we are required to retain it for legal, regulatory, contractual, compliance, tax, accounting, or legitimate business reasons.

 

 

  1. Children’s Privacy

Qbiz does not knowingly collect personal information from children under the age of 18.

If you believe that a child has provided personal information to us, please contact us at info@qbiz.ae, and we will take reasonable steps to remove such information where appropriate.

 

 

  1. International Data Transfers

As Qbiz deals with UAE business setup and may work with clients, authorities, and service providers across different jurisdictions, your information may be processed or shared outside your country of residence where necessary for service delivery.

By using our services or submitting your information, you understand that your information may be shared with relevant UAE authorities, service providers, banks, or partners where required for your requested service.

 

 

  1. Compliance With Laws and Authorities

Qbiz may disclose information where required by applicable law, regulation, government authority, court order, freezone authority, banking requirement, compliance obligation, or law enforcement request.

We may also use or disclose information where necessary to protect our legal rights, prevent fraud, enforce agreements, secure our systems, or respond to lawful requests.

 

 

  1. Changes to This Privacy Policy

Qbiz may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

We encourage you to review this page periodically to stay informed about how we protect your information.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

 

 

  1. Contact Us

If you have any questions about this Privacy Policy, the information we hold about you, or how your information is used, please contact us at:

Qbiz Email: info@qbiz.ae

 

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